Cookies Policy

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device or remember information about your visit. Cookies may be created by the website you are using, or by another service that supports features on that website. These are sometimes described as first-party and third-party cookies.

Cookies can perform different functions. Some are needed for a website to work properly, while others help website operators understand how visitors use the site, remember preferences, improve content or support marketing activities. Similar technologies may include pixels, tags, local storage and software development tools. For convenience, this policy uses the word cookies to include cookies and similar technologies where appropriate.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period, or until they are deleted. The period for which a particular cookie remains active can vary according to its purpose and settings.

Cookies do not usually contain information that directly identifies you, such as your full name. However, information collected through cookies may be linked with other information associated with your account, device or use of our services. Where that information is personal information, it will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

2. How Bk8 Casino uses cookies

Bk8 Casino may use cookies and related technologies for the following purposes. The exact cookies used may change as our website, services and technical providers develop.

Strictly necessary cookies

These cookies support the basic operation, security and accessibility of the website. They may help keep pages functioning, maintain a secure session, remember information entered during a process, route traffic appropriately and identify unusual or potentially harmful activity. Without these cookies, some website functions may not be available or may not operate correctly.

Functionality cookies

Functionality cookies help remember choices or settings so that the website can provide a more consistent experience. Depending on the service, they may remember language, region, display preferences or other selections made while using the website. If you disable these cookies, some preferences may need to be entered again.

Performance and analytics cookies

These cookies help us understand how visitors interact with the website. They may provide information about pages viewed, links selected, time spent on a page, errors encountered and general patterns of website use. This information is generally analysed in an aggregated or otherwise controlled form to help us monitor performance, identify problems and improve the structure, content and usability of the website.

Security, fraud prevention and compliance

Cookies and similar tools may be used to protect accounts, support identity and security checks, detect automated or suspicious activity, prevent misuse and help us meet legal, regulatory and responsible gambling obligations. These technologies may assist with protecting players, the website and relevant service providers from fraud, unauthorised access and other security risks.

Advertising and marketing cookies

Where applicable, advertising or marketing cookies may help measure the effectiveness of campaigns, limit repeated advertising, understand how visitors reach the website or show content that may be more relevant to their interests. These cookies may be set by Bk8 Casino or by third-party providers acting on our behalf. They may also be used to help distinguish new visitors from returning visitors.

Bk8 Casino does not use cookies to remove your responsibility to make informed gambling decisions. Gambling should be treated as entertainment, and you should only participate in accordance with applicable age, location, account and responsible gambling requirements.

3. Third-party services and information collected

Some features of the website may be supported by third-party providers. These providers may use cookies or similar technologies to deliver services such as website measurement, security, payment support, customer assistance, content delivery or advertising measurement. A third party may be able to collect information about your device, browser, approximate location, pages visited, referral source or interactions with its service.

Third-party providers may process information under their own privacy notices and policies. We recommend reviewing those notices where you use a service provided by another organisation. Bk8 Casino seeks to work with appropriate providers and to use information in a manner consistent with applicable obligations, but third-party practices may be outside our direct control.

Information collected through cookies may include your internet protocol address, browser type, device type, operating system, general location information, pages visited, date and time of access, referring website, interactions with website features and technical information about your connection. The information collected depends on the cookie, the service involved and your browser or device settings.

Cookie information may be combined with information you provide when creating or using an account, contacting support or using other services. This may help maintain security, remember your settings, understand service performance and comply with legal or regulatory requirements. We handle personal information in accordance with our Privacy Policy, including information about collection, use, disclosure, security and access where applicable.

Cookies may also help us understand whether a marketing communication or website campaign has been viewed or used. We do not represent that every cookie or technology will be available on every page, browser or device, and technical behaviour can vary according to your settings and updates made by service providers.

4. Managing cookies and your choices

You can control cookies in several ways. When available, the website cookie settings tool may allow you to accept or reject categories of cookies that are not strictly necessary. You can also change your browser settings to block cookies, delete existing cookies, receive a notification before a cookie is stored or clear stored website data.

The process for managing cookies differs between browsers and devices. You should check the help or privacy settings provided by your browser or device manufacturer for instructions. Some browsers also provide options to send a do-not-track signal. The website may not respond to every such signal, because there is no single technical standard that applies in all circumstances.

• Blocking strictly necessary cookies may prevent parts of the website from working or may affect account, security or sign-in functions.
• Deleting cookies may remove saved preferences and may require you to repeat settings or sign-in steps.
• Cookie choices are generally applied to the browser or device on which they are made, so you may need to repeat them on other devices or browsers.
• Rejecting advertising or analytics cookies may reduce certain measurements or personalisation but should not normally prevent access to all website content.
• Some third-party services may provide their own opt-out tools, which operate separately from the website's cookie settings.

Where the website provides a consent or preference tool, your selection may be stored in a cookie so that your choice can be remembered. If you clear that cookie, use a different browser or use a different device, the consent message may appear again. Necessary cookies may continue to operate because they are required for core functions, security or compliance.

Updates to this policy

We may update this Cookies Policy when our website, technologies, services, legal requirements or privacy practices change. The updated version will be made available on this page and will apply from the date it is published, unless a different commencement date is stated. You should review this page periodically to remain informed about how cookies are used.

Questions and privacy requests

If you have questions about this Cookies Policy, wish to understand how your information is handled or want to make a privacy-related request, please use the contact method or support channel made available on the Bk8 Casino website. We may need to verify your identity before responding to a request involving personal information. Further information about privacy rights, handling practices and applicable processes is available in our Privacy Policy.